My experience with Supports has been exceptional. Having a child with profound needs can be overwhelming and isolating. Our coordinator, from day one, has not only provided fierce advocacy for support for our family, but she has been someone that clearly cares deeply about the work that she does. When things get hard for us, she works harder. She sees the struggles and comes up with creative solutions. She doesn’t hesitate to take on our complex situation and helps to somehow make it manageable. She’s also been a listening ear, offering hope, when things seem to hit a dead end. Our family is deeply grateful for her role in our son’s life for so many years.